Policies

Revised January, 2010

Group Fee and Payment:  The fee is $65.00 per group session.  Invoices are sent for the full semester at the beginning of each term.  There are two semester payment options:  (1) Pay in full prior to the first group meeting, and (2) Pay half of the semester fee prior to the first group meeting, and pay the remaining balance at the midpoint of the term.  All overdue balances are subject to a $25 late fee. For additional billing information, please see billing page.


Attendance:  If your child cannot attend group, please leave a voicemail on the cell phone number of the group leader as early as possible. As a backup, you may also leave a cancellation message on the office phone line at 617-795-1755. Groups are balanced and planned for with great care and effort. The success of the group is dependent upon all members attending as many sessions as possible. If one group member is not in attendance, it can alter the entire feel of the group. We expect that each client and his/her family make a full semester commitment to the group assignment and respectfully ask that you schedule travel plans and appointments at times other than when the group meets. However, we also understand that there are times when a client cannot be at group. Please let your group leader know well in advance if your child will not be attending group due to an unavoidable situation. NO REFUNDS WILL BE GIVEN DUE TO ABSENCES, unless your child is absent due to extensive medical reasons.


Individual Therapy Fee and Payment:  The fee is $110 per individual session. Invoices are sent on a monthly basis. Half the balance is due at the beginning of that month; the remaining balance is due at the end of that month. All overdue balances are subject to a $25 late fee.
For additional billing information, please see billing page.

Cancellation Notice: Kindly notify your clinician if you cannot attend a session at least 24 hours prior to your scheduled therapy session. If less than 24 hours notice is given, you will be charged the full amount of a regular session.

Inclement Weather:  Group sessions will be cancelled if Newton Public Schools are cancelled.  Please check the Newton Public Schools website to find the status of school closings.  If you determine that travel from your location to The Ely Center is too dangerous due to weather, please contact your group leader on his/her cell phone at least 90 minutes prior to the group meeting to avoid a charge for that day’s session.


Parking:  Parking is available in the lot across the street from the entrance to The Ely Center.  Please do not park in front of the building or in the lot to the left of our building.


Drop Off:  Parents/caregivers are expected to walk children to the door at their assigned group time.  Please wait in the waiting area until a group leader or support person greets your child.


Pick Up:  Please meet your child at the entrance/waiting area at the end of the session.


Conduct:  It is often difficult for clients to transition into and out of group and individualized therapies.  Transition is an underlying goal for each individual who is seen at The Ely Center.  Please note and review the following expectations for appropriate behavior:

  • Use inside voices when entering the building.  We are not the only tenants at 72 Rowe Street.
  • No running, climbing, or using gym equipment without permission to do so.
  • No bathroom talk.
  • We understand that conduct is often one of the reasons our clientele seeks our services. These are general guidelines to discuss. We fully expect to have to do some training on these issues within the context of our therapy sessions as well.

 

 

 

   
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